Terms & Conditions
Welcome to XM Signature LLC. These Terms & Conditions govern your access to and use of our website and services. By accessing our website or engaging our services, you agree to these terms. If you do not agree, please discontinue use of our website and services.
Our Services
XM Signature LLC provides web development, hosting and maintenance, and cybersecurity services to individuals and businesses. The scope, pricing, timelines, and specific deliverables for each project or service will be agreed upon separately where applicable.
Use of Our Website
You agree to use our website only for lawful purposes. You must not attempt to gain unauthorized access to our systems, interfere with website functionality, introduce malicious code, or use our website in any way that could harm our company, customers, or other users.
Client Responsibilities
Clients are responsible for providing accurate information, necessary content, access credentials, approvals, and other materials required for their projects. Delays in providing required information or approvals may affect project timelines and delivery.
Clients must also ensure that they have the necessary rights and permissions to use any content, images, software, or other materials they provide to us.
Web Development Services
Web development projects are completed according to the scope and requirements agreed upon with the client. Any additional features, revisions, or changes beyond the agreed scope may require additional fees and time.
Project timelines are estimates and may change due to revised requirements, delayed approvals, technical issues, or circumstances beyond our reasonable control.
Hosting & Maintenance Services
Hosting and maintenance services are subject to the applicable service plan or agreement. Service availability may be affected by scheduled maintenance, third-party provider outages, network issues, or other circumstances beyond our control.
Clients are responsible for maintaining access to their accounts and keeping their login credentials secure. Unless expressly included in the service agreement, customers remain responsible for their own backups, domain renewals, licenses, and third-party subscriptions.
Cyber Security Services
Our cybersecurity services are intended to help reduce security risks and improve the protection of systems, websites, and data. No security measure can guarantee complete protection against every threat, vulnerability, or unauthorized activity.
Clients are responsible for maintaining appropriate access controls, safeguarding credentials, and promptly informing us of suspected security incidents relevant to our services.
Payments and Fees
Service fees, payment schedules, deposits, and any recurring charges will be communicated before the applicable service begins. Clients agree to pay all amounts due according to the agreed payment terms.
Additional work outside the agreed scope may incur extra charges. Any applicable cancellation or refund requests will be handled in accordance with our Refund Policy and the relevant service agreement.
Intellectual Property
Unless otherwise agreed in writing, XM Signature LLC retains ownership of its pre-existing tools, methods, code, templates, and other materials used to provide its services.
Ownership or licensing rights for custom deliverables will be governed by the applicable project agreement. Clients must not use our proprietary materials without authorization. Clients retain responsibility for ensuring that materials they provide do not infringe the rights of others.
Third-Party Services
Our services may involve third-party platforms, hosting providers, software, plugins, or other tools. These third-party products and services are subject to their own terms, policies, and availability. XM Signature LLC is not responsible for changes, interruptions, or actions taken by third-party providers outside our reasonable control.
Limitation of Liability
To the extent permitted by applicable law, XM Signature LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.
Our services are provided subject to the terms of the applicable agreement. Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.
Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses arising from your unlawful use of our website or services, your violation of these terms, or your infringement of another party’s rights.
Suspension and Termination
We may suspend or terminate access to our website or services where reasonably necessary due to a breach of these terms, nonpayment, security concerns, unlawful activity, or other grounds permitted by the applicable service agreement or law.
Clients may terminate services according to the cancellation terms agreed upon for their specific service.
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
Changes to These Terms
XM Signature LLC may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.
Governing Law
These Terms & Conditions will be governed by the laws applicable to the relevant agreement and jurisdiction, without limiting any mandatory consumer protections that may apply. Any disputes will be handled in accordance with applicable law.
Contact Us
If you have questions about these Terms & Conditions, please contact us:
XM Signature LLC
Email: info@xmsignature.com
